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  • Customer Service

    Managing Customer Relationships and Service in Decentralized Web3 Communities

    May 18, 2026 by Bradley
  • Customer Service

    Building Your Lifeline: A Real-World Guide to Customer Success for B2B SaaS Startups

    April 6, 2026 by Bradley
  • Customer Service

    Beyond the Algorithm: Establishing Ethical Data Usage and Transparency in Personalized Customer Service

    March 2, 2026 by Bradley
  • Customer Service

    Leveraging Community-Led Support Forums to Reduce Ticket Volume and Build Brand Advocates

    January 29, 2026 by Bradley
  • Customer Service

    Crafting Accessibility-First Customer Service Protocols for Neurodiverse Customers

    January 28, 2026 by Bradley
  • Customer Service

    Integrating AI-Powered Sentiment Analysis into Customer Feedback Workflows: A Practical Guide

    January 19, 2026 by Bradley
  • Customer Service

    Beyond the Star Rating: Integrating AI-Powered Sentiment Analysis into Your Customer Feedback Workflow

    January 19, 2026 by Bradley
  • Customer Service

    Beyond the Star Rating: Integrating AI-Powered Sentiment Analysis into Your Customer Feedback Workflow

    January 19, 2026 by Bradley
  • Customer Service

    Beyond the Star Rating: Integrating AI-Powered Sentiment Analysis into Your Customer Feedback Workflow

    January 19, 2026 by Bradley
  • Customer Service

    Ethical Frameworks and Best Practices for Using Customer Service Data in Generative AI Training

    January 18, 2026 by Bradley

Author: Jett Holland

Jett Holland

What to Expect From a Trade Show

What to Expect From a Trade Show

June 5, 2023 by Jett Holland

Trade shows are special events that bring together loyal customers, suppliers and dealers as well as media professionals and industry specialists for one purpose – usually around an event program with speakers and breakout sessions. Managers must evaluate trade show opportunities against…

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How to Build a Diversified Investment Portfolio

How to Build a Diversified Investment Portfolio

May 25, 2023 by Jett Holland

Are you looking for the best way to invest your money and achieve financial security? A diversified investment portfolio is the key to building long-term wealth that can weather any economic storm. Diversification enables investors to reduce risk, maximize returns, and avoid…

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Project Management  – How to Get Your Team Organized

Project Management – How to Get Your Team Organized

May 9, 2023 by Jett Holland

Project management involves leading a team in order to meet a deliverable deadline within budget. Projects come in all forms, from improving business processes to expanding sales into a new market. No matter the kind of project you undertake, however, certain principles…

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Earned Income Tax Credit

Earned Income Tax Credit

April 12, 2023 by Jett Holland

The Earned Income Tax Credit (EITC) is one of the most advantageous and refundable federal tax credits available to working people. It can reduce your federal tax bill dollar-for-dollar and, in some cases, provide you with a larger refund. The EITC was…

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The Importance of Good Customer Service

The Importance of Good Customer Service

March 25, 2023 by Jett Holland

Customer Service is an integral aspect of business success. Not only does it assist customers in solving their issues and queries, but it also fosters loyalty and trust between the two. Delivering exceptional customer service necessitates patience and a people-first mindset. If…

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The Differences Between Accounting and Finance

The Differences Between Accounting and Finance

March 8, 2023 by Jett Holland

Accounting and finance are closely related subjects that deal with money, business and management. Both can be highly rewarding endeavors but differ in many ways. Understanding the differences between accounting and finance can help you decide which degree to pursue, making the…

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What Is Digital Marketing?

What Is Digital Marketing?

February 27, 2023 by Jett Holland

Digital Marketing is an umbrella term for all the online strategies and tactics that companies use to promote their products and services. It includes everything from websites and social media to search engine optimization (SEO) and pay-per-click (PPC) advertising. Unlike traditional advertising,…

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What Is Digital Marketing?

What Is Digital Marketing?

January 25, 2023 by Jett Holland

Digital marketing refers to the promotion of a product or service using digital technologies. This may include social media, mobile marketing, or inbound marketing. Cross-channel marketing Cross-channel marketing is about using different channels to interact with a targeted audience. It is a…

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Business Development Manager Job Description

Business Development Manager Job Description

January 9, 2023 by Jett Holland

Business development is a subset of commerce. It involves processes, tasks, and growth opportunities within organizations. As such, business development managers are often involved in the process of establishing and managing relationships between organizations and their customers. Job duties As a business…

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Getting a Business Loan

Getting a Business Loan

December 28, 2022 by Jett Holland

Getting a business loan is an option for a new business that does not have enough money to get started. You can get a business loan to buy a new piece of equipment, to expand your business or to cover other costs….

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Recent Posts

Employee-Owned Cooperative Business Models: A Blueprint for Shared Success

May 25, 2026
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Managing Customer Relationships and Service in Decentralized Web3 Communities

May 18, 2026
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Creating Sustainable and Ethical Digital Marketing Campaigns

May 11, 2026
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Voice search optimization for local businesses: The quiet revolution you can’t ignore

April 27, 2026
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Measuring True ROI Beyond Leads: The Hidden Value of Brand & Partnerships

April 20, 2026
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Employee-Owned Cooperative Business Models: A Blueprint for Shared Success

May 25, 2026
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Digital Marketing Basics

July 9, 2020
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Digital Marketing Strategies

July 30, 2020
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Trade Show Exhibits – Why choosing to Exhibit?

August 7, 2020
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Customer Service Skills Are Critical To The Success Of Any Company

August 21, 2020
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Hillarys Markets

Recent Posts

  • Employee-Owned Cooperative Business Models: A Blueprint for Shared Success
  • Managing Customer Relationships and Service in Decentralized Web3 Communities
  • Creating Sustainable and Ethical Digital Marketing Campaigns
  • Voice search optimization for local businesses: The quiet revolution you can’t ignore
  • Measuring True ROI Beyond Leads: The Hidden Value of Brand & Partnerships

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